Posted date: Sun, 26th Apr
Location: Singapore
The Change Manager role within BSS SG Technical Delivery team, Business Support Systems is responsible for two primary sets of tasks:
1. Accountable for managing vendors / skill groups to complete impact assessments of change requests within the SLA? Currently, the Technical Delivery team manages impact assessments of minor code / config CRs for all systems / applications within BSS SG.
2. The Change Manager is also accountable for ensuring that a holistic view of each change is taken and that all aspects of the release, both technical and non-technical are considered.
3. The role of the Change Manager is to ensure that standardised methods and procedures are used for the efficient and prompt handling of all application software/configuration changes.
This includes:
- Establishing and maintaining strong disciplines of Change Management
- Managing change impact upon production system(s) and processes
- Negotiating and agreeing change priorities
- Preparing CCB template for each minor CR and presenting it for approval in fortnightly BSS SG CR Delivery Meetings
- Change management with vendors / skill groups
- Release management, if required
- Vendor management
- Business stakeholder management
- Environment management
- CR financials, if applicable
- Agreement of release schedules with the business
The Change Manager is a key member of the BSS SG Technical Delivery Team and is involved in the whole CR life cycle involving scoping, design, development, testing, implementation and closure.
| Job Title | Change Manager |
| Post Details | |
| Posted By | Singtel |
| Start Date | |
| Salary | |
| Email Address | |
| Category | |
| Job Type | Permanent |
| Location | Singapore |
| City or State | Nationwide |
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