Search This Blog

Tuesday, 2 December 2014

Front Office 1st Level Operations Transmission Saudi Arabia

Posted dateTue, 2nd Dec
LocationSaudi Arabia 
Opening for Front Office 1st Level Operations Transmission – Services Engineer- Saudi Arabia

Skills Required
• Transmission Node- TN, SIU, PT, SP, TCU, SOEM experience at least 1 year
• 1st Level Operations/Front Office experience at least 1 year
• OSS RC knowledge at least 1 year (To check Radio Network)
• Transmission Design and verification of the circuit-SDH, ADM and DWDM
• Knowledge on Cisco, GPON knowledge at least 1 year

Responsibilities and Tasks:
• To adhere Management Instruction
• Event Management
• 1st level Incident Management
• Remote Site Access Control
• 1st Level Assurance Support activities
• Provide surveillance and first level support .Escalation and Notification of alarms outages to relevant parties
• Monitor alarms and performance information to identify faults/alarms or degradation
• Provide initial analysis to localize issues and restore if possible
• Perform Fault Management by co-coordinating support resources, managing technical escalation to ensure fault is rectified within KPI
• Running of routines & health checks to determine network status
• Respond to escalated Customer Network faults
• Create and update network trouble tickets
• Manage Change Management activity on the networks in real time to ensure all activities comply according to process
• Manage interconnect issues with other carriers
• To strictly follow Front Office 1st Level Operations Process by Management


CVs to sreejesh.vasudevan@rygoncorp.com with subject line Application for Transmission Front Office Engineer

Job TitleFront Office 1st Level Operations Transmission Saudi Arabia
Post Details
Posted BySreejesh
Start DateASAP
Salary
Email Addresssreejesh.vasudevan@rygoncorp.com
Category
Job TypeEither
LocationSaudi Arabia
City or StateSaudi Arabia

No comments:

Post a Comment