Posted date: Tue, 25th Nov
Location: Saudi Arabia
Opening for NOC front office engineer in Saudi Arabia for 1 year extendable contract
Roles and Responsibilities
To adhere Management Instruction
• Event Management
• 1st level Incident Management
• Remote Site Access Control
• 1st Level Assurance Support activities
• Provide surveillance and first level support .Escalation and Notification of alarms outages to relevant parties
• Monitor alarms and performance information to identify faults/alarms or degradation
• Provide initial analysis to localize issues and restore if possible
• Perform Fault Management by co-coordinating support resources, managing technical escalation to ensure fault is rectified within KPI
• Running of routines & health checks to determine network status
• Respond to escalated Customer Network faults
• Create and update network trouble tickets
• Manage Change Management activity on the networks in real time to ensure all activities comply according to process
• Manage interconnect issues with other carriers
• To strictly follow Front Office 1st Level Operations Process by Management
cvs to sreejesh.vasudevan@rygoncorp.com
Roles and Responsibilities
To adhere Management Instruction
• Event Management
• 1st level Incident Management
• Remote Site Access Control
• 1st Level Assurance Support activities
• Provide surveillance and first level support .Escalation and Notification of alarms outages to relevant parties
• Monitor alarms and performance information to identify faults/alarms or degradation
• Provide initial analysis to localize issues and restore if possible
• Perform Fault Management by co-coordinating support resources, managing technical escalation to ensure fault is rectified within KPI
• Running of routines & health checks to determine network status
• Respond to escalated Customer Network faults
• Create and update network trouble tickets
• Manage Change Management activity on the networks in real time to ensure all activities comply according to process
• Manage interconnect issues with other carriers
• To strictly follow Front Office 1st Level Operations Process by Management
cvs to sreejesh.vasudevan@rygoncorp.com
| Job Title | NOC Front Office Engineer- Saudi Arabia |
| Post Details | |
| Posted By | Sreejesh |
| Start Date | |
| Salary | |
| Email Address | sreejesh.vasudevan@rygoncorp.com |
| Category | |
| Job Type | Contract |
| Location | Saudi Arabia |
| City or State | Saudi Arabia |
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