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Sunday, 30 November 2014

Front Office - Voip

Posted dateSat, 29th Nov
LocationBahrain 
Front Office JD-VoIP

The overall function of the Front Office is to oversee and coordinate all the network related activities associated with the technical operations of the system. The major functions of the NOC are:
• Monitor Network service operations
• Take corrective action when necessary
• Track network incidents detected by Front Office
• Operate all Network equipment in accordance with laid-down network procedures
• Management and liaison with other suppliers when needed
• Utilizes and maintain Network operational documentation and procedures
• Make use change management procedures in case of Network equipment replacement/repair/upgrade
• In-depth problem analysis and resolution
• Produce required Network performance reports
• Escalate in cases where incidents / problems could not be resolved within the first two levels of network support
• Analyze and resolve problems through the various support levels so as to ensure speedy recovery of affected services.
• Managing network spares and inventory
• Managing faulty equipment (RMA) process
Familiar with Monitoring Tools such as:
• CAPC
• NETOP
• Maxilla and Minerva Tools
• LTEMS and Motorola NMS
• M2000
• U2000
• PRS
• Solarwinds Tool
• Cacti Tool
• PRTG Tool
• CPE Manager
Having basic understanding on:
• Sonus PSX
• Sonus EMS
• Sonus NFS
• Sonus PP GSX00,GSX01,GSX02,GSX03
• Sonus DR GSX00,GSX01,GSX02,GSX03
• Interconnect Acme SBC
• Sonus NBS
• Sonus GSX9000
• Sonus ASX
Number Portability DB

Job TitleFront Office - Voip
Post Details
Posted ByMaven Consulting FZCO
Start Date
Salary
Email Addressjobs@mavenme.com
Category
Job TypeContract
LocationBahrain
City or Statebahrain

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