Posted date: Tue, 30th Sep
Location: Caribbean
Cybercom is looking for number of experienced 2nd line O&M support expert to work in a NOC environment with a broad experience in one of the following areas:
1. Mobile Core and RAN (Ericsson)
2. Fixed Core (Genband and Calix)
3. IP/MPLS (ALU and Cisco)
4. Fiber and MW (Huawei and Ceragon)
Job description:
• Have very good working experience with NMS, TT systems and NOC procedures along with significant operational incident management experience.
• To receive and assess all TTs raised by customer services, NOC and other technical staff to ensure incidents are cleared efficiently and effectively.
• To manage post incident reviews to ensure actions from learning are implemented.
• Carry out 2nd level O&M tasks for network elements, identify source of incidents and apply known fixes as appropriate.
• Carry out routine and backups for network elements
• Carry out structured one to one on the job training sessions for local NOC staff.
Contract duration: 6 month
Please indicate in the email subject to which role you are applying from the 4 available roles.
1. Mobile Core and RAN (Ericsson)
2. Fixed Core (Genband and Calix)
3. IP/MPLS (ALU and Cisco)
4. Fiber and MW (Huawei and Ceragon)
Job description:
• Have very good working experience with NMS, TT systems and NOC procedures along with significant operational incident management experience.
• To receive and assess all TTs raised by customer services, NOC and other technical staff to ensure incidents are cleared efficiently and effectively.
• To manage post incident reviews to ensure actions from learning are implemented.
• Carry out 2nd level O&M tasks for network elements, identify source of incidents and apply known fixes as appropriate.
• Carry out routine and backups for network elements
• Carry out structured one to one on the job training sessions for local NOC staff.
Contract duration: 6 month
Please indicate in the email subject to which role you are applying from the 4 available roles.
| Job Title | 2nd Line NOC Expert (multiple Roles) |
| Post Details | |
| Posted By | Cybercom |
| Start Date | Immediate |
| Salary | |
| Email Address | recruitment-int@cybercom.com |
| Category | |
| Job Type | Contract |
| Location | Caribbean |
| City or State | nationwide |
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