Posted date: Fri, 22nd Aug
Location: Eastern Europe
Job Summary
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks
• 2nd Level Assurance Support Activities
• 2nd Level Incident Management
Position Qualifications
• In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
• In depth knowledge of operation and troubleshooting of switching and routing protocols
• Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
• Good communication skills.
• Ability to work independently and in a team environment
• Ability to work under strong pressure related to scale of business impact
• Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 1 to 5 years of work experience.
• Cisco/Juniper certifications is a plus
Required Skills
• Excellent communication skills in both Spanish and English, ability to interact with customers and internal stakeholders, and provide technical solutions.
• Solid understanding of service provider networks, internet network architecture and routing products.
• Understanding of Routing Protocols like BGP, OSPF, ISIS, MPLS & VPLS is a must.
• Understanding of Broad-band Remote Access Protocols like PPP, DHCP, AAA, RADIUS and Mobile Networks like GGSN/SGSN/LTE, CPG is a plus.
• Good knowledge of Ericsson SE and Huawei NE40 architecture and platform is desirable.
• Should have excellent network and routing product debugging skills.
• Should have ability to provide rapid root-cause analysis and solution for various customer IP related issues.
• Scripting skills in Perl and/or Expect is a definitely plus.
• Presentation & Communication Skills . Knowledge sharing . Working with People
• Bachelor Degree in Computer Science or related discipline required.
•2nd Level Billing Operations
Position Qualifications
• In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
• In depth knowledge of operation and troubleshooting of switching and routing protocols
• Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
• Good communication skills.
• Ability to work independently and in a team environment
• Ability to work under strong pressure related to scale of business impact
• Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 1 to 5 years of work experience.
• Cisco/Juniper certifications is a plus
Core Competences:
• Knowledge of Managed Service Telecom Operations Practice
• Presentation & Communication Skills
• Knowledge sharing
• Problem Solving and strategic thinking
• Ericsson Knowledge
• Language Skills
• Delivering Results & Meeting Customer Expectations
• Analyzing
• Working with People
• Creating & Innovating
• Applying Expertise and Technology
Minimum Qualifications & Experience Requirements:
• 5+ years in 2nd Level Activities or Planning and Design or Build Activities
• Experience with Cisco, Juniper, Nokia, Extreme.
• Deep debugging knowledge, project implementation and network configuration
Preferred Qualifications & Experience Requirements:
• Problem solving and trouble shooting skills
• Good communication skills
• Cost Awareness
• Social skills and awareness
This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
Responsibilities & Tasks
• 2nd Level Assurance Support Activities
• 2nd Level Incident Management
Position Qualifications
• In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
• In depth knowledge of operation and troubleshooting of switching and routing protocols
• Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
• Good communication skills.
• Ability to work independently and in a team environment
• Ability to work under strong pressure related to scale of business impact
• Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 1 to 5 years of work experience.
• Cisco/Juniper certifications is a plus
Required Skills
• Excellent communication skills in both Spanish and English, ability to interact with customers and internal stakeholders, and provide technical solutions.
• Solid understanding of service provider networks, internet network architecture and routing products.
• Understanding of Routing Protocols like BGP, OSPF, ISIS, MPLS & VPLS is a must.
• Understanding of Broad-band Remote Access Protocols like PPP, DHCP, AAA, RADIUS and Mobile Networks like GGSN/SGSN/LTE, CPG is a plus.
• Good knowledge of Ericsson SE and Huawei NE40 architecture and platform is desirable.
• Should have excellent network and routing product debugging skills.
• Should have ability to provide rapid root-cause analysis and solution for various customer IP related issues.
• Scripting skills in Perl and/or Expect is a definitely plus.
• Presentation & Communication Skills . Knowledge sharing . Working with People
• Bachelor Degree in Computer Science or related discipline required.
•2nd Level Billing Operations
Position Qualifications
• In depth knowledge of operation and troubleshooting of routers, switches, firewalls, proxy servers, VPN concentrators, traffic analyzers
• In depth knowledge of operation and troubleshooting of switching and routing protocols
• Experience with equipment manufactured by Cisco, Huawei, Redback, Juniper, Extreme, Nokia and others
• Good communication skills.
• Ability to work independently and in a team environment
• Ability to work under strong pressure related to scale of business impact
• Bachelor/Master of science in Electrical Engineering, Computer Information Systems, or equivalent with minimum of 1 to 5 years of work experience.
• Cisco/Juniper certifications is a plus
Core Competences:
• Knowledge of Managed Service Telecom Operations Practice
• Presentation & Communication Skills
• Knowledge sharing
• Problem Solving and strategic thinking
• Ericsson Knowledge
• Language Skills
• Delivering Results & Meeting Customer Expectations
• Analyzing
• Working with People
• Creating & Innovating
• Applying Expertise and Technology
Minimum Qualifications & Experience Requirements:
• 5+ years in 2nd Level Activities or Planning and Design or Build Activities
• Experience with Cisco, Juniper, Nokia, Extreme.
• Deep debugging knowledge, project implementation and network configuration
Preferred Qualifications & Experience Requirements:
• Problem solving and trouble shooting skills
• Good communication skills
• Cost Awareness
• Social skills and awareness
| Job Title | BB IP Engineer |
| Post Details | |
| Posted By | CommsResources |
| Start Date | ASAP |
| Salary | Market rate |
| Email Address | regina.matthew@commsresources.com |
| Category | |
| Job Type | Contract |
| Location | Eastern Europe |
| City or State | Nationwide |
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