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Sunday, 21 September 2014

customer Support Engineer CC - Mobile Switching (rel 4 CS Core)

Posted dateSun, 21st Sep
LocationKenya 
Main Responsibility Area:

Plans and executes technical tasks requiring specialist skills in own professional area.
Works independently with the responsibility for solving customer request cases and reporting according to processes.
Identifies and solves technical problems.Shares knowledge in own professional area.
May support areas by participating in emergency and 24/7 duty.

Job Description:
- Commisioning and Integration of ATCA MGW and MSS
- Plans and executes technical tasks requiring specialist skills in own professional area.
- Works independently with the responsibility for solving customer request cases and reporting according to processes.
- Identifies and solves technical problems. Shares knowledge in own professional area.
- Will support areas by participating in emergency and 24/7 duty.
- Individual Contributor Performs and/or coordinates day-to-day activities to meet departmental/project objectives
- Carries out root/cause analysis in more complex problems.
- Perform SW/HW upgrades.
- Carries out variety of complex activities according to plan within broader area of responsibility, analyses problems.
- Decision making typically according to established solutions.
- Offer remote technical support to other projects

Additional Requirements:

- Good knowledge in R4 ATCA troubleshooting skiils.
- Strong troubleshooting skills in IP technology.
- Suggests improvements and seeks opportunities for innovation.
- Effective communications skills.

Job Title3. customer Support Engineer CC - Mobile Switching (rel 4 CS Core)
Post Details
Posted ByEESPL
Start DateImmidiate
Salary
Email Addressharry@eespl.com
Category
Job TypeContract
LocationKenya
City or StateNairobi

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