Senior/Principal Consultant:
Energy & Utilities
Ericsson Overview
Ericsson is world’s leading provider of communications technology and services. Over 1,000 networks in more than 180 countries use our network equipment, and more than 40 percent of the world's mobile traffic passes through Ericsson networks. It is one of the few companies worldwide that can offer end-to-end solutions for all major mobile communication standards.
Our offerings include services, consulting, software and infrastructure within Information and Communications Technology. Using innovation to empower people, business and society, Ericsson is working towards the Networked Society: a world connected in real time that will open up opportunities to create freedom, transform society and drive solutions to some of our planet’s greatest challenges.
Ericsson is strongly committed to leverage on its existing portfolio and competence to address customer needs beyond the traditional Telco customer with a focus on Energy, Utilities, Transport, Automotive, Shipping and Public Safety & Security. Business Unit Global Services (BUGS) will play a key role in helping to increase Ericsson’s Industry & Society market share across its’ regional landscape. We are now looking for strong leaders to support in growing our delivery activities towards industry vertical customers.
Job Summary
The Ericsson Global Competence Domain (GCD) within Global Professional Services Operations (GPSO) has responsibility for delivering worldwide senior competence services (Development, Implementation, Integration and Support) on Ericsson solutions.
To facilitate further growth (global coverage/ support new product and service introduction to all 10 regions), the GCD is looking for highly experienced and motivated Consultants in the key domain of Energy & Utilities. The candidate should have Utilities industry knowledge, be strong in customer interaction and take part in further expanding the Energy and Utility business by becoming involved in understanding the business needs customers with view to support solution sales and deliveries or specific consultancy engagements.
In this role you will work centrally and will be part of a global team of highly skilled industry experts within the domain of Energy & Utility working with sales / account teams, operations teams and the customer. As a Consultant in the GPSO Industry & Society Utilities team, your role is to significantly contribute to Ericsson’s global commercial success in the emerging Smart Metering & Smart Grid Communications markets.
Responsibilities
- In close co-operation with the Regional Customer Units develop and promote customer specific engagement topics and tactics, addressing the business needs of the utilities industry, and leading to sales of complete solutions, comprising hardware, software and services from Ericsson as well as from 3PP partners.
- Sell and deliver consulting engagements and leverage on consulting engagements for identifying the relevant offerings for utilities industry customers.
- To proactively seek out new business opportunities in ongoing projects and existing customer engagements for continuous upselling and follow-on sales.
- Support the scoping and planning of customer specific projects in collaboration with Customer Unit (CU) / Key Account Manager (KAM) or regional Operations teams.
- Contribute to best practice knowledge sharing and knowledge management in the BL Industry & Society global community for Energy & Utilities.
- Contribute to the global building of Energy & Utilities portfolio assets as required, including the development and re-use of offerings, processes, methods and tools and best practice sharing
- Identify and establish relations with Energy & Utilities strategic partners
- Monitor market needs, trends, standardisation, regulatory, the business landscape, ecosystem players and competitors.
Required Skills and Experience
Industry Competence & Experience
- Minimum of 5 years of experience in Energy & Utility sector with special emphasis on the ICT transformation opportunities as represented by Ericsson propositions such as Smart Meter, Smart Grid and Customer & Revenue Management
- Acting at Very Experienced/Senior level for a minimum of 5 years
- Strong business understanding of the Energy & Utilities market including business drivers, industry dynamics, processes, value chains, regulatory environments and major stakeholders.
- Have experience in communicating a variety of Go To Market Strategies and be aware of
- Revenue Share arrangement and financial models
- Pay As you Grow possibilities and associated financial model
- Capacity on Demand strategies and financial models
- Demonstrated experience from an ability to develop business ideas and translating customer needs into technical requirements on Energy & Utility solutions and operations.
- Minimum 8-10 years experience of consultancy role or related roles.
- Solid experience of having led Utilities sales engagements and/or consulting projects including business transformation
Professional (Consulting)
- Proven track record in Business, Operations and/or Technical Consulting towards the Utilities Industry, across the Utilities supply chain (must include Distribution System Operators as a minimum, with experience in
- Business Strategy development and implementation
- Business Process re-engineering
- Change Management, in particular technology driven transformation
- Strong track record of having engaged with customers at C-level.
- Expert in listening, scoping & translating customer issue into business opportunities.
- Familiarity and experience with multiple engagement models.
- Demonstrated financial expertise with solid capability to analyse financial KPI’s at Utilities Industry customers and explain how proposed solutions directly and indirectly influence these KPI’s.
- Advanced business case and modelling skills.
Other
- Strong interpersonal skills, ability to interface with all levels of the organisation
- Very strong customer orientation (internal & external customers)
- Influencing skills, strong presenter and structured communicator
- Quick learner and ability to take on new tasks
- Very strong team working and collaborative skills
- Proactive, self-motivating with ability to handle high workload
- Flexibility – able to handle varying workloads and tasks.
- Problem solving and strategic thinking
- Negotiation skills
- Strong cultural awareness
- Willingness and ability to travel globally for shorter and longer periods.
- Fluency in English
Education
- University degree in Business or Engineering / ICT.
- MBA an advantage.
*LI-KS1
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Primary country and city: Canada (CA) || Quebec || Montreal || Consulting&SysInt
