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Sunday, 27 July 2014

IT Analyst

IT Analyst

Posted date: Sun, 27th Jul
Location: Singapore


  • To plan, co-ordinate and liaise with users and the development team on system requirements gathering, documentation, technical evaluation and creating/performing system integration.
  • To perform detailed software and application designing, development and documentation, as well as perform and manage unit and system integration testing, conversion, migration tasks and documentation such conceptual design, detailed design, API specifications and test cases. To work within the timeline for project delivery
Architecture
  • Implementation using Java, J2EE architecture and latest web technologies.
  • End to end platform ownership, covering infrastructure, application, tools, governance process, performance, availability and technical expertise in the Portal domain
  • Solutioning and designing for Portal requirements on Java/J2EE implementation and deployment
Support/Enhancements/Projects
  • Evaluate and map Business Requirements into Systems Requirements.
  • Handling of user queries.
  • Provide SIT/UAT support.
  • Resolve configuration issues and issues related to web application system.
  • Provide onsite deployment and production support.
  • Any other and timely completion of tasks assigned by the Team Leader.
  • Liaise with our vendors on the operations and development work.
Governance and Documentation
  • Perform testing and documentation work.
  • Reviewing functional specifications, designs, solutions with the team mgr.
  • Plan, co-ordinate and liaise with team manager and the development team on system requirements gathering, documentation, technical evaluation for successful system implementation.
  • Perform detailed software and application designing and documentation, as well as manage unit and system integration testing, conversion, migration tasks and documentation such conceptual design, detailed design, API specifications and test cases.





Job TitleIT Analyst
Post Details
Posted BySingtel
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationSingapore
City or StateNationwide

Operations Executive, Business Development, Mobile Commerce

Operations Executive, Business Development, Mobile Commerce

Posted date: Sun, 27th Jul
Location: Singapore


  • Manage multiple project implementations and timelines with vendors and merchants
  • Ensure end-to-end activities for on-boarding, training, deployment are achieved within deadlines
  • Ensure asset management processes are complied with and produce accurate asset tracking and reporting
  • Monthly tracking of project costs and ensure costs are within the allocated budget
  • Handle merchant operationa? issues as part of merchant servicing
  • Produce product usage and performance reports





Job TitleOperations Executive, Business Development, Mobile Commerce
Post Details
Posted BySingtel
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationSingapore
City or StateNationwide

Principal Test Authority - Voice

Principal Test Authority - Voice

Posted date: Sun, 27th Jul
Location: United Kingdom


Leading UK Mobile Network Operator with ambitious growth plans is looking for a Principal Voice Core Test Engineer to lead a team that validates and delivers Voice solutions to an operational environment.
Operating cross-functionally, with multiple external partners, you will be responsible for ensuring the delivery of an outstanding network experience required by our brand.
Operating cross-functionally, with multiple Test, Design and Operations teams as well as our key delivery partners you will be accountable for ensuring the delivery of an outstanding network experience required by our brand.
Already operating at a experienced Engineering level, you'll be able to draw on your track record of success and use your technical and/or operational experiences to help shape our success. Your approach will be customer focused and aligned to the commercial goals of the business. You'll also drive our values in your day to day technical and operational decision making.
Your role encompasses the validation and integration activities of the "as is" and "future" network (redesign/add, change and/or increase the networks services and resources for capacity, features and functionality). As part of a team, you will work with functional stakeholders to ensure that the right responsibility levels are established - working to exercise influence without direct authority.
The candidate requires solid technical knowledge in principles and concepts of Service Control together with an understanding of messaging service including SMS, MMS and voicemail with good cross functional working skills to develop and support close working relationship with the other network (Data Core, Voice Core, and Radio) domains within CTO, CIO and program functions to drive and achieve the objectives set for the Network Test and Integration Team.
Leading a team of engineers and reporting to the Head of Test and Integration, this role will be the validation lead accountable for the Testing Lifecycle of the 3G Voice Core and IMS domain. Working closely with the design and operations teams, you will champion the validation and integration delivery aspects of high quality, scalable and cost effective solutions in support of business initiatives whilst maintaining high levels of customer experience and network perception. This shall include the transition through design, validation and delivery to Operations. Manage the technical leadership relationship with internal and external key technology suppliers to understand and influence their roadmap to support the resolution of issues and delivery of functionality in support of business goals and best in class end-to-end customer solutions. This role will be accountable for the validation processes required to test changes to technical systems , applications, services and elements within the Voice Core Domain on the test and live networks in accordance with the ITIL initiatives adopted by the wider business organisation. Working with internal stakeholders this role will accountable for the operational integrity of the elements and systems within the domain providing timely issue resolution to support other validation programs. You will also be accountable for the development of processes to operationally manage those elements and systems within the test network. Working with the project management function you will drive the delivery of projects under your control while managing and monitoring the time dependant benefits and budget utilisation against capex and opex targets. People are our most important asset and this role will be responsible for the development of the people you manage to help realise individual and team performance potential.Accountable for the validation of Voice Designs prior to deployment into the Production environment using established test network processes using standalone test methods and performance test equipment.Working with internal and external stakeholders you will be accountable for the coordinated production of high quality test plans that drive our validation programs.Accountable for all the test artefacts needed to validate a program including test strategy, test plans, issue management and test reporting for the domain. You will be a test lead working with industry leading network equipment to execute tests and gather evidence for test failures, defects and test network faults.Accountable for the operational management of the test network for the Voice and IMS domain, including the definition and documentation of day to day operational processes to maintain the health of the test bed.Accountable for the operational integrity of the test network to ensure issues and faults are resolved to minimise impact on other running test programs. Our people are our most important asset and this role will be responsible for the development of the people in your team to ensure we realise individual and team performance potential.Must Have:
Working knowledge of the 3G and/or IMS voice core networkA demonstrable understanding of signaling and Call flows within the CS and /or IMS network.Good understanding of IP and associated protocols and its uses in the voice core network.Good understanding of Core Network Operational Support Systems and processes.Demonstrable knowledge of the testing lifecycle - experience a real benefit.Good analytical, troubleshooting and problem solving skills.Experience of deployment of key network systems through the delivery lifecycle from initial design to full operational handover.Vendor management skills and experience.Project and Design lifecycle understanding.Proven experience of motivating people and teams to drive outcomes.Nice to Have:
Good working knowledge of NSN SDM Product.Up to date understanding of the LTE network as well as key associated technologies and functionality including IMS, RCSe, VOLTE and CSFB.Working knowledge of IP networksExperience of working with NSN/Samsung/Mavenir core network systems.Ability to travel and work from remote locations on a regular basis.Time served experience in 2 of the following work areas: design, test or operations.Educated to degree or higher vocational education level in a Telecommunications or network discipline.

Job TitlePrincipal Test Authority - Voice
Post Details
Posted ByThree UK
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationUnited Kingdom
City or StateReading

Service Desk Shift Lead

Service Desk Shift Lead

Posted date: Sun, 27th Jul
Location: United Kingdom


Three has taken direct control of a number of outsourced operational functions in order to help us realise our brand ambitions faster. The Service Desk plays a critical role in Three's operational landscape and the establishment of the new team is underway.
The Service Desk is the 24x7 single point of contact for all internal and external customers and is responsible for the interface into ICT & Network Operations for all incidents and service requests.
Three has engaged a number of managed service partners who work collaboratively with a variety of in-house functions to deliver the exceptional level of service that Three demand. This multi-party environment is both fast paced and challenging and provides an excellent opportunity for those looking to embark on a career in Network & IT Operations.
The Service Desk is part of the wider Service Operations function providing a 24x7 cover alongside our Incident Management team based in our Reading Operations Centre.
The team will consist of 25 full time employees led by the Service Desk Manager, there will be 5 Shift teams providing 24x7 cover with an additional core team of 4 supporting business hours Monday to Friday.
In addition to owning the customer relationship the Service Desk is responsible for managing the E2E service level performance across all operational partners. The role carries KPI targets against performance and quality which are needed to maintain a balance and represent the aspirations of the Three Brand.
The Shift Lead is responsible for motivating the on shift analysts and driving team performance and quality ensuring correct levels of resource and support are available at all times. A comprehensive hand-over is expected between Shift Leads both at the beginning and end of shift.
As a member of a newly established team there is a wonderful opportunity to help influence how the function operates, ensuring best practice processes are adopted and developed. Maintain and manage the Single Point of Contact for Operations
Provide guidance, support and motivation to the on shift analysts to assure and deliver a high quality professional service Ensure a prompt and professional response to all types of enquiries into the Service Desk (Telephone Calls, Tickets and Emails) Support impact analysis on all Incidents and Service Requests reported into the Service Desk, ensuring the correct priority is assigned Manage escalations as per Standard Operating Procedures (to escalate to Incident Manager, Problem Manager, Head of Service Assurance) Facilitate the restoration of incidents through careful 1st line diagnostics and timely assignment of tickets to the relevant resolving groups Manage E2E Service Level performance across all operational partners via Jeopardy Management process Contribute to continuous service improvement to meet changing business needs Ensure a comprehensive hand-over takes place at both beginning and end of shift Support the co-ordination of planned outages in co-ordination with other Operations groups Support device testing / fault replication support for voice and data services Ensure operational teams adhere to Three's quality standards within the IT Service Management toolsetMust Have:
Experience in a fast paced operational environment
Excellent leadership, communication and organisational skills Successful at developing and managing relationships across all organisational levels A logical approach to problem solving and great attention to detail Ability to motivate and inspire a team, acting as a role model for our brand values Working knowledge of Microsoft packages (Excel, Power Point, Word) Familiar with ITSM tool sets (i.e. Remedy)Nice to Have:
ITIL Qualified (Foundation) Degree / HNC Level Qualification Experience of ICT / and or Mobile Network Technologies Management experience in a matrix organisation

Job TitleService Desk Shift Lead
Post Details
Posted ByThree UK
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationUnited Kingdom
City or StateReading

Signalling Core Design Senior Engineer

Signalling Core Design Senior Engineer

Posted by: Three UK Posted date: Sun, 27th Jul
Location: United Kingdom


Three has ambitious growth plans and is looking for a Signalling Core Design Engineer to work in a design and delivery environment.
Operating cross-functionally, with multiple internal network & IT teams, you will be responsible for design and delivery of platforms and services ensuring that quality standards are met.
Already working in an engineering environment, you'll be a technical leader, able to drawn upon your track record of success and use a wide range of technical and operational experience to help shape our success.
Your approach will be customer focused and aligned to the commercial goals of the business.You'll also drive our values in day to day technical and operational decision making.
Your role encompasses all aspects of the design and delivery of the current and future networks (redesign/add, change and/or increase the networks services and resources for capacity, features and functionality). Whilst you'll act as a primary point of technical accountability, you will work with functional stakeholders to ensure that the right responsibility levels are established -working to exercise influence without direct authority.
You have a tried and tested ability to manage conflicting technical priorities and identify innovative solutions. A flair for technically leading the delivery of high performing solution is essential.
Reporting to the Principle Technical Design Authority for Subscriber Management &Signalling, you will be responsible for the design and delivery of signalling and subscriber solutions within your domain.
-Working with various stakeholders your role will be to define requirements and based on that design and deliver new platforms and services for your area of expertise.
-Work closely with other design teams to ensure that impact of your change is assessed and captured in the design phase.
-Responsible and accountable for the capacity management of your domain you will provide innovative solutions to ensure cost effective growth.
- Working closely with the architecture teams, you will champion the design and delivery of high quality, scalable and cost effective design solutions in support of business initiatives whilst maintaining high levels of customer experience and network perception.
-Technically lead your project and support the delivery of all domain solutions through transition including high level design, detailed design, validation and delivery to Operations.
-Support the design and delivery process with key suppliers to understand and influence their approach to deliver best in class end-to-end customer solutions.
-Provide design support to operations as and when required.
Responsible for the design (HLD & DLD) as well as the technical delivery of Signalling core solutions on NSNs DX 200 SRRi, hiS700 and SDM products.
- Responsible for capacity management of the network elements and interfaces within your domain.
- Responsible for the production and management of all design documentation for the domain at a system and element level including HLD's, DLDs, Impact assessments, Technical requirement specifications, etc.
- Responsible for the technical co-ordination of cross functional delivery teams including network (RAN, Transmission, IP, Service Layer, CS, IMS & VoLTE) and IT delivery specialists (SPML, SOAP, LDAP) to enable the delivery of Mobile circuit core design solutions.
- Responsible& accountable for the technical delivery of innovative on time cross domain and cost effective solutions for the mobile circuit core network ensuring no capacity bottlenecks affect the customer experience.
- Input to delivery plans to ensure that capabilities are delivered to requirements, on time and without negative impact to the service and business KPIs.
- Be a key escalation point for operational and validation issues and co-ordinate vendors and internal teams to formulate action plans to resolve technical design, test and operational issues (defect and performance).
Must Have:
Good working knowledge of 3G Mobile Circuit Core elements and associated interfaces,including key protocols e.g. Sigtran, SIP, BICC, MAP, Diameter, CAP and INAP.
Good working knowledge of 3G & 4G networks on an end to end basis.
Good working knowledge on some of the following NSN core equipment: DX 200i (MSS, SRRi),hiS700, SDM.
Working design experience on core networks incorporating NSN Circuit Core equipment: MSS,HLR, SRRi, SDM, hiS700, MNP.
Working experience in high level and detail designs, technical requirement specifications,impact assessments,design and deployment experience of key network systems through the full delivery life cycle from initial design to full operational handover.
Good understanding of Operational and Business support systems.
Good practical skills in troubleshooting and fault resolution on an end to end basis.
Ability to motivate small to medium sized teams.
Vendor management skills and experience.
Project life cycle understanding.
Nice to Have:
Up to date understanding of the LTE network as well as key associated technologies and functionality including IMS, VOLTE and CSFB.
VoIP deployment experience
Knowledge of IP networks, preferably with experience with the prime IP vendor equipment
Educated to degree level in a Telecommunications discipline.

Job TitleSignalling Core Design Senior Engineer
Post Details
Posted ByThree UK
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationUnited Kingdom
City or StateReading

Technical Authority - LTE RF Design and Planning

Technical Authority - LTE RF Design and Planning

Posted by: Three UK Posted date: Sun, 27th Jul
Location: United Kingdom


Three is a leading UK Mobile NetworkOperator with ambitious growth plans is looking for a LTE Planning andOptimisation Technical Lead to join a team of experienced engineers responsiblefor the delivery of the planning, performance and optimisation of the LTEnetwork.
Already operatingat a Senior or Principal level, you'll be a technical leader, able to draw uponyour track record and use a wide range of technical experience to help shapeour success. Your approach will be customer focused and aligned to thecommercial goals of the business. For us, best in class network solutions do notmean following others. We consider network performance and technical capabilityto be an enabler for growth - and that means fresh thinking. You'll also driveour values in day to day technical decision making.
Working alongside internal business functionsand interfacing with the Managed Service Partner and RAN equipment vendors, youwill be a technical lead; designing new and innovative ways to get the best outof three's network, as well as defining new processes and procedures.
You will achieve the highest levels of customerexperience and work cross functionally to ensure the performance of thesesolutions is optimised and meet operational KPIs.
You'll also be a talented manager of technical changeand innovation, you have a tried and tested ability to manage conflictingpriorities and identify innovative solutions. A flair for developing highperforming technical solutions is essentialReporting to the LTE RF Design and Planning Manager, you will provide technical expertise and leadership in technicalsubject matters. You will set the strategy and direction for a breadth ofsolutions, associated tools, technologies and processes to support current andfuture business requirements.
Working closely with the RAN Service DesignTeams you will champion the design and delivery of high quality, cost effectivesolutions in support of business initiatives whilst maintaining high levels ofcustomer experience and network perception.
You will managethe technical relationship with key technology suppliers to understand andinfluence their product roadmap to support business goals to deliverbest-in-class customer focused solutions.
Your previous experience will be from a Network Operator, ServiceProvider or Vendor. You will have excellent practical knowledge of RAN systems,preferably LTE although candidates with previous 3G experience can takeadvantage of Three's LTE specific training.
LTE Radio Planning - Provide optimal LTE radio plans based on a number of scenarios. Adapt existing thinking from RAN design teams to apply to an accurate radio plan. LTE RF Optimisation - Responsible for the management of physical radio optimisation. Interworking with the 3G network, to deliver the best 4G network experience for Three's customers. Cross Functional Engagement - Working with internal RAN Design teams, our Managed Service Partner, RAN Vendors and our Shared 3G MORAN Network Partner. Effective Solution Delivery - Delivery of best-in-class radio solutions, to budget and on time. Operational Assurance - Provide ongoing support to cross-functional operational teams to ensure capacity and in-life performance of solutions is optimised and meet operational KPIs Vendor Management - Develop effective and mutually-beneficial relationships with our Radio Network Vendor. Attend Meetings/Forums - Technical expert, enforcing business objectives with internal and external teams. May be required to attend meetings at 3rd party and vendor offices in the UK.Must Have:
Strong Radio Planning and RF Optimisation experience in a Senior or Principal role Experience of working in a fast paced, delivery focused team, potentially working for an operator, MSP or vendor Demonstrable experience and/or expert knowledge in the following: Radio Planning Prediction Tools Optimisation Techniques Technical/KPI Reporting GiS Tools, such as Mapinfo Performance Improvement based on KPIs Desire to coach junior team members and act as a subject matter expert. Demonstrate ability to be adaptable and learn as LTE technology grows. Ability to make decisions based on previous experience, as well as design guidelinesNice to Have:
Qualified in a Engineering or Telecommunications discipline, preferably to degree level Experience of LTE systems, planning, optimisation and interworking with 3G Business Skills /Personality
Experience of working cross-functionally across a diverse range of business functions Articulate and good at explaining technical detail in simple non-technical terms to stakeholders Effective and persuasive communicator with confidence to communicate at all levels Experience of proactively managing risk and engaging at the appropriate level to resolve complex issues and bottlenecks whilst owning the solution Manage own time effectively and prioritise several activities simultaneously to deliver to agreed timescales Self motivated, delivery focused individual who takes responsibility and willing to go into the details of needed Sees the bigger picture and distinguish the important and urgent Understanding of key business drivers, including marketing and financial objectives

Job TitleTechnical Authority - LTE RF Design and Planning
Post Details
Posted ByThree UK
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationUnited Kingdom
City or StateReading

RAN LTE Planning Engineer

RAN LTE Planning Engineer

Posted by: Three UK Posted date: Sun, 27th Jul
Location: United Kingdom


Three is a leading UK Mobile Network Operator with ambitious growth plans is looking for a LTE Planning and Optimisation Engineer to join an experienced team responsible for the delivery of the planning, performance and optimisation of the LTE network.
Already operating at Engineer level, you'll be an excellent technician, able to draw upon your track record and use a wide range of technical experience to help shape our success. Your approach will be customer focused and aligned to the commercial goals of the business. For us, best in class network solutions do not mean following others. We consider network performance and technical capability to be an enabler for growth - and that means fresh thinking. You'll also drive our values in day to day activities, supporting Senior Engineers within the team.
Working alongside internal business functions and interfacing with the Managed Service Partner and RAN equipment vendors, you will follow new and existing procedures to identify and diagnose potential performance improvements and customer affecting issues.
You will achieve the highest levels of customer experience and work cross functionally to ensure the performance of these solutions is optimised and meet operational KPIs.

You have a tried and tested ability to manage conflicting priorities and identify innovative solutions. Adaptability and the ability to work to tight timescales is essential.
Reporting to the LTE OptimisationTechnical Authority, you will provide expertise in technical subject matters.You will implement the solutions and processes defined by the Design Teams andthe Technical Lead to support current and future business requirements.
Working closely with the RAN ServiceDesign Teams you will deliver high quality, cost effective solutions in supportof business initiatives whilst maintaining high levels of customer experienceand network perception.
You will work withour key technology suppliers to understand and influence their product roadmapto support business goals to deliver best-in-class customer focused solutions.
Your previous experience will be from a Network Operator, ServiceProvider or Vendor. You will have excellent practical knowledge of RAN systems,preferably LTE although candidates with previous 3G experience can takeadvantage of Three's LTE specific training.
LTE Radio Planning - Taking guidance from Senior Engineers and Technical Leads to implement radio plans in line with business requirements LTE RF Optimisation - Responsible for the implementation of physical radio optimisation changes. Interworking with the 3G network, to deliver the best Ultrafast network experience for Three's customers. Cross Functional Engagement - Working with internal RAN Design teams, our Managed Service Partner, RAN Vendors and our Shared 3G MORAN Network Partner. Effective Solution Delivery - Delivery of best-in-class radio solutions, to budget and on time. Operational Assurance - Provide ongoing support to cross-functional operational teams to ensure capacity and in-life performance of solutions is optimised and meet operational KPIs Must Have:
Radio Planning and RF Optimisation experience in a Engineer role Experience of working in a fast paced, delivery focused team, potentially working for an operator, MSP or vendor Demonstrable experience and/or knowledge in the following: Radio Planning Prediction Tools Optimisation Techniques Technical/KPI Reporting GiS Tools, such as Mapinfo Performance Improvement based on KPIs Demonstrate ability to be adaptable and learn as LTE technology grows. Ability to make decisions based on previous experience, as well as design guidelinesNice to Have:
Qualified in a Engineering or Telecommunications discipline, preferably to HND/Degree level Experience of LTE systems, planning, optimisation and interworking with 3G Business Skills /Personality
Experience of working cross-functionally across a diverse range of business functions Articulate and good at explaining technical detail in simple non-technical terms to stakeholders Effective and persuasive communicator with confidence to communicate at all levels Experience ofpro-activelymanaging risk and engaging at the appropriate level to resolve complex issues and bottlenecks whilst owning the solution Manage own time effectively and prioritise several activities simultaneously to deliver to agreed timescales Self motivated, delivery focused individual who takes responsibility and willing to go into the details of needed Sees the bigger picture and distinguish the important and urgent Understanding of key business drivers, including marketing and financial objectives

Job TitleRAN LTE Planning Engineer
Post Details
Posted ByThree UK
Start Date
Salary
Email Address
Category
Job TypePermanent
LocationUnited Kingdom
City or StateReading